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Domino's Cares
Domino's Pizza cares about its customers and the quality of its products and service. Many of the most commonly asked questions can be answered by selecting from the list of categories below.
Click a category to expand it.
Domino's Pizza Frequently Asked Questions
- Ordering (including online ordering), email, TEXT MESSAGING, gift certificates, and nutrition
- Can you help me with online ordering?
- Online ordering is now available in numerous markets throughout the world. U.S. customers can click here to access the online ordering process and determine if online ordering is available at your store. If you are having trouble with our online ordering system, please click on the Send Us An Email link at the bottom of this page tell us about the problem you're having.
- How do I update my online ordering account information?
- 1. Go to http://order.dominos.com.
- 2. Sign in to your Online Ordering account.
- 3. Go to "Your Account" on navigation bar at the top of the page.
- 4. Once you're in your account, you can edit user account information, such as name, username, password, email address, phone number and saved locations.
- How do I track my pizza order?
- Domino's offer the revolutionary Pizza Tracker system, which allows you to track your pizza order from the time you order it until it hits your doorstep. You can click the "Tracker" link at the top of the page or click here to visit the Pizza Tracker now.
- What if I forgot my online ordering password?
- Please click on the "forgot password" link on the front page of online ordering. You can have your password emailed to you or you can view instantly by answering the security questions.
- How do I unsubscribe from email offers?
- You may opt out of Domino's Pizza's email offers here.
- How do I unsubscribe from text message offers?
- You may opt out of Domino's Pizza's text message offers here.
- Where can I find a menu and pricing?
- You can find a menu that includes our standard items offered at all Domino's Pizza U.S. location by clicking on MENU at the top of every page on www.dominos.com, or in the footer of www.dominosbiz.com. To view pricing, specialty menu items and limited time offers available at your local Domino's Pizza store, log into Online Ordering at http://order.dominos.com and enter your delivery address information.
- Is there a discount available for large orders? Who should I contact?
- For consumer orders consisting of multiple pizzas, please contact your local Domino's Pizza store. Find your store using our Store Locator.
- For corporate orders please contact the Franchise Operations department at Domino's Pizza for further information at 734-930-3572.
- Where can I get nutritional information on Domino's products?
- See our full nutritional brochure.
- See our ingredient statements and allergen information.
- Can you help me with online ordering?
- Gift Cards and Certificates
- How do I get gift cards?
- Gift cards can be obtained in a number of ways:
- 1. Go to www.dominos.com and click the link in the footer.
- 2. At any Domino's Pizza store.
- 3. When you place an order online.
- 4. At any CVS pharmacy.
- How are gift cards loaded with funds?
- Gift cards can be activated/loaded:
- 1. By visiting www.dominos.com and clicking the link in the footer.
- 2. When you purchase a card at a Domino's Pizza store and log on to www.dominos.com or by phone at 877-250-2278 (the number on the back of the card)
- 3. When you purchase a card at CVS Pharmacy.
- Can I have a gift card delivered to me with my pizza order?
- Yes, a blank card can be delivered with your pizza order. You will need to activate it by visiting www.dominos.com or calling the 877-250-2278 number on the back of the card. For safety reasons our drivers are not able to deliver a loaded card with your pizza order because it is like carrying cash.
- Can I pay for my on-line pizza order with a gift card?
- Yes, you can pay for your on-line order with cash, credit card, gift card, or a combination.
- Is there a minimum amount and/or maximum amount I can put on a gift card?
- Yes, the minimum amount to activate a card is $5 and the maximum amount is $100.
- What payment methods can be used to purchase a gift card?
- Cash, or credit cards can be used to purchase a gift card. We do not accept checks as payment for gift cards.
- How do I purchase multiple gift cards to be shipped to multiple addresses?
- To purchase and send gift cards to multiple addresses, you will need to visit www.dominos.com and place each order separately with the appropriate mailing address.
- What should I do if my gift card is lost or stolen?
- Domino's Pizza cannot be responsible for lost or stolen cards, however, if you have proof of purchase (purchase code issued at time of activation), call 877-250-2278 for assistance.
- What are the terms and conditions for gift cards?
- The gift card terms and conditions can be found on our web site www.dominos.com.
- How can I purchase a large number of gift cards for my company or something similar?
- If you want to purchase more than 5 gift cards at one time, please call 877-250-2278 for assistance.
- Who should I contact with a question?
- If you were unable to answer your question in this FAQ, click the link below to email us.
- How do I order Domino's Pizza gift certificates?
- It's really easy. Just call this toll-free number: 1-800-HOT-GRAM. You can order Domino's Pizza gift certificates in $5 increments, and have them sent directly to you. A minimum order of $15.00 is required. For more information, and details on our Corporate Gift Certificate Program as well as our Pizza & Coke Certificate and our Business Certificate program, please click here.
- How do I get gift cards?
- Franchising, real estate and careers at Domino's Pizza
- Where can I find information on becoming a franchisee?
- Click here if you are interested in franchising opportunities within the US.
- Click here if you are interested in international franchising opportunities.
- How can I apply for a job at my local Domino's Pizza store?
- Thank you for considering Domino's Pizza for employment opportunities, however at this time we do not have an online application process for store position. Use our store locator to contact a store near you for application information. We currently do not have an online application process.
- Where should I submit my real estate location for lease/sale?
- Please click here to submit your real estate location:
- Where can I find information on becoming a franchisee?
- Donations and sponsorships
- How do I request a monetary donation or sponsorship?
- In 2003, Domino's Pizza held a company-wide election to determine Domino's long-term national philanthropic partner. Team members overwhelmingly voted for St. Jude Children's Research Hospital. Located in Memphis, Tenn., St. Jude is one of the world's premier centers for research and treatment of catastrophic diseases in children, primarily pediatric cancers. Since the bulk of Domino's philanthropic resources are designated for supporting St. Jude, we are unable to offer you financial assistance directly. If you have any interest in a pizza donation for a specific event, we encourage you to contact your local Domino's Pizza store, as local stores welcome the opportunity to participate in community related programs and activities. You can find your local store by using our store locator.
- How do I request a pizza donation for my organization or event?
- We encourage you to contact the store manager at your nearest Domino's Pizza location with your pizza donation request. You can find your local store by using the store locator. Although we encourage our franchisees to get involved in their communities, it is entirely up to your local store to participate in your activity.
- Does Domino's Pizza offer Scholarships?
- Currently, Domino's Pizza does not offer any type of Scholarship.
- How do I request a monetary donation or sponsorship?
- Corporate and advertising information
- Where can I find corporate information on Domino's Pizza, including financial?
- Our About Domino's section contains recent press releases concerning Domino's community involvement, national promotions and information about our success and growth. Another place for financial information is in the Security and Exchange Commission's Edgar files (located at www.sec.gov). There you will find our 10K and 10Q reports with Management Discussions and Analysis concerning our business and the industry. You can find information on Domino's Pizza stock in our Investors area.
- Does Domino's accept ideas or suggestions?
- It is the company's policy not to accept, consider or review unsolicited ideas. We thank you for your understanding. We appreciate your interest and enthusiasm and hope you continue to enjoy Domino's Pizza.
- Who is your advertising Agency?
- Crispin Porter and Bogusky. www.cpbgroup.com
- Where should I submit a marketing proposal?
- Although we don't accept unsolicited ideas or suggestions, you may send advertising proposals to:
- Domino's Pizza - Attention Partners and Promotions
- 30 Frank Lloyd Wright Drive
- PO BOX 997
- Ann Arbor MI 48106-0997
- How do I contact the Domino's Pizza World Resource Center?
- Domino's Pizza LLC
- 30 Frank Lloyd Wright Drive
- Ann Arbor MI 48106-0997
- (734) 930-3030
- What is your privacy policy?
- You can find our privacy policy in the footer of every page on the site.
- What if my inquiry or concern is with a store outside of the US?
- Many of our international franchisees have a Web site for their country. You can find links to those sites in our International section. If you have questions about international franchising, click here.
- Where can I find corporate information on Domino's Pizza, including financial?